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Ocean Palace All Inclusive Premium Hotel Natal, Natal
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Key details
About the Resort
Via Costeira, Km 11 Ponta Negra,
Natal,
Brazil,
59090-001,
Rio Grande do Norte
Ocean Palace All Inclusive Premium features 14 outdoor swimming pools and a beachfront location with sun loungers and beach umbrellas. This 5-star Natal hotel offers family-friendly accommodations and extensive recreational facilities.
Rooms & Amenities
Guestrooms at Ocean Palace All Inclusive Premium feature air conditioning, minibars, and LCD televisions. Amenities include complimentary WiFi, 24-hour room service, and individually controlled digital safes. Select rooms have balconies with sea views.
Dining & Beverage
Dining options at the hotel include five onsite restaurants, serving regional and international cuisine, and a buffet at Coffee Shop Sunrise. All meals and local drinks, such as soft drinks, beer, and wine, are included in the all-inclusive package.
Leisure Activities
Leisure facilities feature a complete gym, massage rooms, humid and dry saunas, and a health club alongside the beachfront Aquatic Park. The property also includes a kids club, tennis, beach volleyball, and a soccer field.
Business & Services
Ocean Palace All Inclusive Premium includes business amenities such as a conference room and a business center. Safety features include a carbon monoxide detector and smoke detectors. The hotel is across from the Natal Convention Center and has convenient access to local transport options.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Explore available ways to reach your dream destination
City Center
Natal
5.0
mi
Airports
Augusto Severo (NAT)
21.4
mi
Train
Pe.J.Maria
5.2
mi
Alecrim II
5.6
mi
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Dining!
“The food was amazing, especially at the Italian restaurant, offering a fantastic variety that we truly enjoyed.” view full review
Fun for All!
“The pools and water games provided great entertainment for both kids and adults, with sections perfectly tailored for each age group.” view full review
Friendly Service
“The staff was genuinely friendly and made every effort to assist, creating a welcoming atmosphere during our stay.” view full review
Awesome Activities!
“There were plenty of engaging activities available for kids, making it an ideal spot for family fun and enjoyment.” view full review
General
Non-smoking rooms
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Baggage storage
Elevator
Barber shop
Electric vehicle charging station
Sports & Fitness
Fitness center
Tennis court
Pool tables
Table tennis
Services
Valet parking
Housekeeping
Laundry
Dining
Restaurant
Poolside snack bar
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Babysitting/Child services
Water slides
Children's play area
Kids club
Game room
Spa & Leisure
Heated swimming pool
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Entertainment
Garden area
Spa & wellness center
Sauna
Turkish bath
Jacuzzi
Beauty treatment
Massage
Pool with view
Room features
Air conditioning
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
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Location
Via Costeira, Km 11 Ponta Negra,
Natal,
Brazil,
59090-001,
Rio Grande do Norte
Map view
Via Costeira, Km 11 Ponta Negra,
Natal,
Brazil,
59090-001,
Rio Grande do Norte
City landmarks
Mall
Praia Shopping
3200 ft
Praia de Ponta Negra s/n - Ponta Negra
Morro do Careca
2.0
mi
Shopping Area
Vilarte Shopping do Artesanato
4000 ft
Mall
Moviecom
2200 ft
Avenida Enseada de Maracajaú s/n Praia de
Ma-noa Park
3300 ft
Shopping Area
Mercado de Ponta Negra
1.2
mi
Beach
Praia de Ponta Negra
1.4
mi
Night club
Wood's Natal
1.1
mi
The Maracajau Beach
5000 ft
Ponta Negra Beach
1.6
mi
Beach
Ponta Negra
1.8
mi
26 Estr. de Ponta Negra
Centro De Artesanato
1.5
mi
R. João Rodrigues de Oliveira
Jangada Show
1.8
mi
Parque das Dunas
2.0
mi
Rod. Gov. Mário Covas
Arvore de Natal da Praca do Mirassol
2.2
mi
Anel Viário da UFRN - Lagoa Nova
Museu de Ciencias Morfologicas da UFRN
2.1
mi
Museums
Museum of Morphological Sciences
2.5
mi
Via Costeira
2.5
mi
Stadiums
Arena das Dunas
3.3
mi
Avenida Senador Salgado Filho 1559 Instituto Federal de Educação Ciência e Tecnologia
Museu de Minerios do Rio Grande do Norte
3.0
mi
Museums
Memorial Aluizio Alves
3.1
mi
Rua Aderbal de Figueiredo 980
Casa dos Milagres Museum
2.9
mi
Avenida Prefeito Omar O`Grady s/n Candelaria
Memorial Natal
3.2
mi
Rua Coronel Santos 200 Bairro Lagoa Nova
Gerdon Bugueiro
3.2
mi
Nearby
Events
Natal Convention Center
1000 ft
Beach
Mangai Ponta Negra
1900 ft
Restaurants
Rifoles Praia Hotel Restaurant
2100 ft
Rua Coronel Inacio Vale 8847
Orla Tropical
2600 ft
Rua Pedro Fonseca Filho 2
Mina D'Agua Comida Mineira
2200 ft
Rua Desembargador Joao Vicente da Costa
Casa de Taipa
4000 ft
Rua Manoel AB de Araujo 130A Alto de Ponta Negra
Cuore di Panna
3400 ft
Avenida Praia de Ponta Negra
Gauchos Grill
3400 ft
Avenida Praia de Ponta Negra 8812 Jd Vinte E Cinco De Agosto
Reviews and Ratings
Feedback from previous guests about their experience
62%
liked the resort and would come back again
6.2/10
Nice
Rooms
5.4
Location
7.0
Service
5.4
Dining
6.4
Guest reviews
6.2/10
based on 6 reviews
5/5
based on 1244 reviews
8.9
8.9/10 based on 1156 reviews
#3 of 116 hotels in Natal based on Tripadvisor
Christopher
United Kingdom,
December
2024
5.8/10
I had a mixed experience at Ocean Palace. The location was superb right in front of the beach, which was a definite highlight. Unfortunately, I encountered several issues with the room’s condition and slow service that detracted from my stay. While the dining options had some good selections, the overall quality could be improved.
Rooms
5.0
The room I was assigned was a complete disaster with holes in the furniture upholstery, non-working bathroom faucets, and stained walls.
Service
5.0
I found the service to be quite poor, especially when I requested an extra blanket at night and it took nearly an hour to receive any response.
Location
5.0
The location was superb, just in front of the beautiful beach, which made it easy to enjoy the stunning views of Ponta Negra.
Dining
5.0
The dining experience was a mix; while the fruit selection at breakfast was good, the cooked options, like the scrambled eggs, were of low quality.
Facilities
5.0
Facilities like housekeeping seemed adequate, but I often felt that the overall management of the hotel could use improvement.
Evelyn
United Kingdom,
December
2024
7.4/10
My stay at the Ocean Palace All Inclusive Premium had its highlights, particularly the attentive service and the beautiful beachfront location. However, I faced significant challenges with the room service, which was disappointing and frustrating. The dining experience was enjoyable, with a good variety of options that included fresh tropical fruits.
Rooms
6.0
I appreciated the beautiful ocean view from my room, particularly towards the 'morro do careca' sand dune, but I encountered issues with leaking water from the ceiling, which dampened my experience.
Service
7.0
The service was generally attentive and polite, which I appreciated during my time at the pool and throughout the hotel.
Location
9.0
The location is massive and lovely, right on Ponta Negra Beach with stunning views, making it very welcoming and pleasant.
Dining
8.0
I enjoyed the dining options that were rich in fruits, cereals, and local products. However, I feel it could have been a little better in terms of variety.
Facilities
7.0
The facilities were good, including housekeeping and valet parking, but I didn't use all the amenities during my stay.
Terry
United Kingdom,
November
2024
5.0/10
My stay at Ocean Palace All Inclusive Premium was a mixed bag. The location right in front of the beach was unbeatable, but I faced quite a few issues with service and the overall condition of some facilities. While the dining options were decent, it was chaotic during peak times. Ultimately, I expected more from a place with such a reputation.
Rooms
5.0
The room I had wasn’t what I expected—some games were broken or missing pieces, and it lacked a working Wi-Fi connection. Plus, I experienced noise from people in the hallways at night.
Service
5.0
The service was efficient in helping organize day trips, but I found the lack of respect in their communication frustrating. I had issues with room service, particularly when I requested an additional blanket late at night, and it took far too long to get a response.
Location
5.0
The location is superb, just steps away from the beach and around 20 minutes walking to shops, which I absolutely loved.
Dining
5.0
Dining was a bit chaotic, especially during Carnival, but I did enjoy the food variety including delicious cakes and salads, which made up for the hustle.
Facilities
5.0
The facilities have great potential, but there were signs of wear and tear, and the kids' playroom was not open during shows, which was disappointing.
Dominic
United Kingdom,
November
2024
7.6/10
I had a mixed experience at Ocean Palace All Inclusive Premium. The location offered stunning views of Ponta Negra, but service, especially for room requests, was very disappointing. While I enjoyed some of the dining options, the room itself was barely acceptable, with several maintenance issues that really affected my stay.
Rooms
5.0
The room I was assigned had visible wear and tear, with holes in the upholstery, non-working fixtures, and a lot of maintenance issues.
Service
5.0
Service was lacking, especially when I tried to request an extra blanket, which took over 50 minutes to address with no real updates during the wait.
Location
9.0
The location is fantastic, right on Ponta Negra beach with beautiful views, making it a perfect spot for beach lovers.
Dining
6.0
Dining varied; I enjoyed the seafood options, though the breakfast selection had issues, particularly with the cooked items like scrambled eggs.
Facilities
5.0
Facilities had potential, but there were problems with maintenance and space availability, like the kids' playroom being unusable at times.
John
United Kingdom,
October
2024
7.0/10
My stay at Ocean Palace All Inclusive Premium had its highs and lows. The location right in front of the beautiful Ponta Negra Beach is a major plus, and the dining options offered a good variety of food. However, I found the service lacking, particularly when it came to my room requests, which significantly impacted my experience. 🏖️😕
Rooms
6.0
The room I stayed in was rather old and needed some decorating, but it was comfortable with a good choice of bed and location.
Service
5.0
I faced a frustrating experience with room service, which had a complete lack of respect for guest needs. My requests went unanswered for too long, leading to a disappointing impression overall.
Location
7.0
The hotel's location is excellent, with the stunning Ponta Negra Beach right in front of it, making it feel like a retreat. However, it is only truly convenient if you have a car.
Dining
8.0
I enjoyed the dining options, especially the rich breakfast selection, though some items like the scrambled eggs felt off. Overall, there was an amazing variety of food and drinks available.
Facilities
7.0
The hotel facilities were clean and well-kept, which made my stay comfortable despite the challenges I faced with service.
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