Ocean Palace All Inclusive Premium, Natal ~ Reviews, Room Choices & Prices 2025

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Key details

About the Resort

Via Costeira, Km 11 Ponta Negra, Natal, Brazil, 59090-001

Ocean Palace All Inclusive Premium is a luxurious 5-star resort located in Via Costeira, Natal, Brazil, known for its stunning beachfront location and upscale amenities. The resort boasts 14 outdoor swimming pools, including a complimentary water park, making it ideal for families and leisure travelers. Guests enjoy a range of unique services, enhancing their overall experience in this vibrant coastal setting.

Location

Ocean Palace is strategically located near several landmarks, including the Natal Convention Center, providing easy access for business travelers. The resort's beachfront location allows guests to enjoy the natural beauty of Ponta Negra beach and nearby attractions, enhancing the overall experience.

Rooms

The resort features 315 air-conditioned rooms, each equipped with modern amenities such as LCD televisions, minibars, and individually controlled air conditioning. Many rooms offer breathtaking views of the sea or the dunes, and distinct units include balconies and seating areas for added comfort.

Eat & Drink

Ocean Palace offers a variety of onsite dining options, including 5 restaurants that serve local and regional cuisines from breakfast until late into the night. The buffet at Coffee Shop Sunrise features an array of dishes, while other dining facilities provide an inviting atmosphere to enjoy meals throughout the day.

Leisure & Business

The resort provides a wide range of leisure facilities, including a full-service spa for relaxation and wellness treatments. Guests can also partake in various sports and recreational activities available at the resort, such as a monitored kids club and outdoor sports programs.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Luxury Quadruple Room All Inclusive Premium

Max:

4 persons

33 m²

Bed options:

2 Single beds

Sea view

Shower

Balcony

room details

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Superior Quadruple Room All Inclusive Premium

Max:

4 persons

33 m²

Bed options:

2 Single beds

Shower

Air conditioning

room details

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Master Bungalow Sea View All Inclusive

Max:

2 persons

27 m²

Bed options:

1 Double bed

Sea view

Shower

Balcony

room details

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Getting around

Explore available ways to reach your dream destination

City Centre

Natal 8.0 km

Airports

Augusto Severo (NAT) 34.5 km

Train

Pe.J.Maria 8.4 km

Alecrim II 9.0 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Fun Pools!

“The pools were fantastic! There were sections for both kids and adults, making it a perfect family destination.” view full review

Delicious Buffets!

“The buffet offered a wonderful variety of dishes, and the Italian restaurant was a standout with its flavorful cuisine.” view full review

Perfect for Kids!

“My kids loved the variety of activities available, keeping them entertained and engaged throughout our stay.” view full review

Great Bar Selections!

“The poolside and indoor bars had an impressive selection of beers, wines, and mixed drinks that added to our enjoyable afternoons.” view full review

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Luggage storage
Lift
Barber shop
Electric vehicle charging station

Sports & Fitness

Fitness centre
Tennis court
Billiard tables
Table tennis

Services

Valet parking
Housekeeping
Laundry

Dining

Restaurant
Poolside snack bar

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Water slides
Children's play area
Kids club
Game room

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Entertainment
Garden area
Spa & wellness centre
Sauna
Turkish bath
Jacuzzi
Beauty treatment
Massage
Pool with view

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Via Costeira, Km 11 Ponta Negra, Natal, Brazil, 59090-001

Map view

Via Costeira, Km 11 Ponta Negra, Natal, Brazil, 59090-001

City landmarks

Mall

Praia Shopping

970 m

Praia de Ponta Negra s/n - Ponta Negra

Morro do Careca

3.2 km

Shopping Area

Vilarte Shopping do Artesanato

1.2 km

Mall

Moviecom

670 m

Avenida Enseada de Maracajaú s/n Praia de

Ma-noa Park

980 m

Shopping Area

Mercado de Ponta Negra

1.9 km

Beach

Praia de Ponta Negra

2.3 km

Night club

Wood's Natal

1.7 km

The Maracajau Beach

1.5 km

Ponta Negra Beach

2.6 km

Beach

Ponta Negra

2.8 km

26 Estr. de Ponta Negra

Centro De Artesanato

2.4 km

R. João Rodrigues de Oliveira

Jangada Show

2.9 km

Parque das Dunas

3.2 km

Rod. Gov. Mário Covas

Arvore de Natal da Praca do Mirassol

3.5 km

Anel Viário da UFRN - Lagoa Nova

Museu de Ciencias Morfologicas da UFRN

3.4 km

Museum

Museum of Morphological Sciences

4.0 km

Via Costeira

4.0 km

Stadium

Arena das Dunas

5.3 km

Avenida Senador Salgado Filho 1559 Instituto Federal de Educação Ciência e Tecnologia

Museu de Minerios do Rio Grande do Norte

4.8 km

Museum

Memorial Aluizio Alves

4.9 km

Rua Aderbal de Figueiredo 980

Casa dos Milagres Museum

4.7 km

Avenida Prefeito Omar O`Grady s/n Candelaria

Memorial Natal

5.2 km

Rua Coronel Santos 200 Bairro Lagoa Nova

Gerdon Bugueiro

5.2 km

Nearby

Event hall

Natal Convention Center

290 m

Beach

Mangai Ponta Negra

560 m

Restaurants

Rifoles Praia Hotel Restaurant

610 m

Rua Coronel Inacio Vale 8847

Orla Tropical

780 m

Rua Pedro Fonseca Filho 2

Mina D'Agua Comida Mineira

660 m

Rua Desembargador Joao Vicente da Costa

Casa de Taipa

1.2 km

Rua Manoel AB de Araujo 130A Alto de Ponta Negra

Cuore di Panna

1.0 km

Avenida Praia de Ponta Negra

Gauchos Grill

1.0 km

Avenida Praia de Ponta Negra 8812 Jd Vinte E Cinco De Agosto

Reviews and Ratings

Feedback from previous guests about their experience

62%

liked the resort and would come back again

6.2/10

Nice

Rooms

5.4

Location

7.0

Service

5.4

Dining

6.4

5/5 based on 1244 reviews

#3 of 116 hotels in Natal based on Tripadvisor

Christopher

United Kingdom, December 2024

5.8/10

I had a mixed experience at Ocean Palace. The location was superb right in front of the beach, which was a definite highlight. Unfortunately, I encountered several issues with the room’s condition and slow service that detracted from my stay. While the dining options had some good selections, the overall quality could be improved.

Rooms

5.0

The room I was assigned was a complete disaster with holes in the furniture upholstery, non-working bathroom faucets, and stained walls.

Service

5.0

I found the service to be quite poor, especially when I requested an extra blanket at night and it took nearly an hour to receive any response.

Location

5.0

The location was superb, just in front of the beautiful beach, which made it easy to enjoy the stunning views of Ponta Negra.

Dining

5.0

The dining experience was a mix; while the fruit selection at breakfast was good, the cooked options, like the scrambled eggs, were of low quality.

Facilities

5.0

Facilities like housekeeping seemed adequate, but I often felt that the overall management of the hotel could use improvement.

Evelyn

United Kingdom, December 2024

7.4/10

My stay at the Ocean Palace All Inclusive Premium had its highlights, particularly the attentive service and the beautiful beachfront location. However, I faced significant challenges with the room service, which was disappointing and frustrating. The dining experience was enjoyable, with a good variety of options that included fresh tropical fruits.

Rooms

6.0

I appreciated the beautiful ocean view from my room, particularly towards the 'morro do careca' sand dune, but I encountered issues with leaking water from the ceiling, which dampened my experience.

Service

7.0

The service was generally attentive and polite, which I appreciated during my time at the pool and throughout the hotel.

Location

9.0

The location is massive and lovely, right on Ponta Negra Beach with stunning views, making it very welcoming and pleasant.

Dining

8.0

I enjoyed the dining options that were rich in fruits, cereals, and local products. However, I feel it could have been a little better in terms of variety.

Facilities

7.0

The facilities were good, including housekeeping and valet parking, but I didn't use all the amenities during my stay.

Terry

United Kingdom, November 2024

5.0/10

My stay at Ocean Palace All Inclusive Premium was a mixed bag. The location right in front of the beach was unbeatable, but I faced quite a few issues with service and the overall condition of some facilities. While the dining options were decent, it was chaotic during peak times. Ultimately, I expected more from a place with such a reputation.

Rooms

5.0

The room I had wasn’t what I expected—some games were broken or missing pieces, and it lacked a working Wi-Fi connection. Plus, I experienced noise from people in the hallways at night.

Service

5.0

The service was efficient in helping organize day trips, but I found the lack of respect in their communication frustrating. I had issues with room service, particularly when I requested an additional blanket late at night, and it took far too long to get a response.

Location

5.0

The location is superb, just steps away from the beach and around 20 minutes walking to shops, which I absolutely loved.

Dining

5.0

Dining was a bit chaotic, especially during Carnival, but I did enjoy the food variety including delicious cakes and salads, which made up for the hustle.

Facilities

5.0

The facilities have great potential, but there were signs of wear and tear, and the kids' playroom was not open during shows, which was disappointing.

Dominic

United Kingdom, November 2024

7.6/10

I had a mixed experience at Ocean Palace All Inclusive Premium. The location offered stunning views of Ponta Negra, but service, especially for room requests, was very disappointing. While I enjoyed some of the dining options, the room itself was barely acceptable, with several maintenance issues that really affected my stay.

Rooms

5.0

The room I was assigned had visible wear and tear, with holes in the upholstery, non-working fixtures, and a lot of maintenance issues.

Service

5.0

Service was lacking, especially when I tried to request an extra blanket, which took over 50 minutes to address with no real updates during the wait.

Location

9.0

The location is fantastic, right on Ponta Negra beach with beautiful views, making it a perfect spot for beach lovers.

Dining

6.0

Dining varied; I enjoyed the seafood options, though the breakfast selection had issues, particularly with the cooked items like scrambled eggs.

Facilities

5.0

Facilities had potential, but there were problems with maintenance and space availability, like the kids' playroom being unusable at times.

John

United Kingdom, October 2024

7.0/10

My stay at Ocean Palace All Inclusive Premium had its highs and lows. The location right in front of the beautiful Ponta Negra Beach is a major plus, and the dining options offered a good variety of food. However, I found the service lacking, particularly when it came to my room requests, which significantly impacted my experience. 🏖️😕

Rooms

6.0

The room I stayed in was rather old and needed some decorating, but it was comfortable with a good choice of bed and location.

Service

5.0

I faced a frustrating experience with room service, which had a complete lack of respect for guest needs. My requests went unanswered for too long, leading to a disappointing impression overall.

Location

7.0

The hotel's location is excellent, with the stunning Ponta Negra Beach right in front of it, making it feel like a retreat. However, it is only truly convenient if you have a car.

Dining

8.0

I enjoyed the dining options, especially the rich breakfast selection, though some items like the scrambled eggs felt off. Overall, there was an amazing variety of food and drinks available.

Facilities

7.0

The hotel facilities were clean and well-kept, which made my stay comfortable despite the challenges I faced with service.

Jim

United States, September 2024

5.4/10

Rooms

Service

Location

Dining

Facilities